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Customer Testimonials

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"This is what the future looks like for us, Berry’s camera timers help us improve the full drive-thru experience—something traditional loop timers can’t do.”

 

Sharlene Smith, Zaxby’s

COO

 
 
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How customers succeeded with Berry

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Increase speed and sales

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Drop chicken/fries at the right time based on live drive-thru data

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Reduce bottlenecks and improve throughput by responding faster to real-time traffic patterns

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Reveal the real reason behind delays

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Pinpoint whether slowdowns are due to volume or internal flow issues

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Uncover problems like poor vehicle direction or prep delays that are easy to overlook

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“We learned that the delay wasn’t just from high volume—our drive-thru layout was blocking cars from exiting, and Berry AI helped us uncover it.”

 

Chris, Zaxby’s

Operations Lead

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Improve consistency and performance across locations

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Track and replicate high-performing behaviors with store-level insights

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Teams using Berry AI have improved overall service scores by 5–10%

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“Since adopting Berry, our SMG scores have climbed from about 68–70 percent last year to roughly 73–78 percent across every category.”

 

Kendra, Zaxby’s

Multi-Unit Operator

 
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Result? +2.05% in YoY sales.

 

Let’s talk about what that could mean for your business.

 
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